The safety and health of our guests, employees and residents is a top priority in Serfaus-Fiss-Ladis. For this reason, all guidelines regarding Covid-19, which are imposed by the federal government, are strictly adhered to. The specially set up task force of Serfaus-Fiss-Ladis has already decided on clear regulations and measures in the ski area.

am burgsee- safe Holidays!
We look forward to your arrival and when the time comes, we will wear a face mask for you and give you a warm welcome with a smile.. 

Our cleaning fairies clean and disinfect your apartment carefully and with special cleaning agents and disinfectants. Professional deep cleaning systems are used 

Fitness & Wellness- more freedom, more distance
For more safety and distance, we will extend our opening times for the sauna area. In the wellness area and in our new fitness room, we ask you to keep the correct distance and to watch for other guests.

Service at the highest level
Our private ski shuttle takes you to the Sonnenbahn valley station.  At Sport Senn you can deposit your borrowed or your own skis / boots free of charge.

Online Check In- comfortably from your home 
We kindly ask you to fill out the registration form online before arrival.

Skipass-sale at the reception in the Alpin Chalet
You can buy your ski pass conveniently and easily at the reception in the Alpin Chalet and avoid long waiting times at the cable car ticket office.

You are welcome to pay your bill with an ATM, Mastercard or Visa.

Wir freuen uns auf die gemeinsamen Tage und werden alles daran setzten,
dass Sie und Ihre Liebsten einen unvergesslichen Urlaub erleben.

am burgsee- tube scarves

free of charge for our guests

In addition to the conventional mouth and nose protection masks, multifunctional towels, ski masks, bandanas, buffs, tube scarves, etc. are also used as mouth and nose protection. It is important that the mouth and nose are completely covered to prevent droplets from spreading when speaking, coughing and sneezing. Mouth and nose protection masks are compulsory from the age of 6.

changed cancellation conditions

Looking forward to an untroubled winter vacation

If there is a border closure due to Covid-19, or if Tyrol is declared a risk area, you can cancel your booking free of charge. we will transfer the entire deposit back to you

This applies to all reservations up to the end of the winter season 2021.

Teilen Sie Ihre persönlichen Sommer- & Winter Urlaubserinnerungen dem folgenden Hashtag