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what you need to know

BOOKING INFORMATION FOR YOUR LAKESIDE HOLIDAY

Still got a question about your holiday with us in Tyrol? Feel free to contact us personally with no obligations.

 

CHECK-IN/CHECK-OUT
Check-in from 2 pm
Once your booking has been confirmed, we will send you a QR code (quick check-in link) which you can use to check in from the comfort of your own home. Comfortable electronic locking system without keys.
Check-out by 10 am

RESERVATION
For a binding reservation, we require a deposit of € 300, which is payable within 14 days.

CANCELLATION TERMS
The cancellation terms according to the Austrian Hotel Regulations (ÖHVB) apply to your booking in our apartment house. http://www.hotelverband.at/stornooehvb.html

MISCELLANEOUS
Ski passes for the Serfaus-Fiss-Ladis Skidimension can be obtained from reception. Located next door to the Sonnenbahn cable car valley station, you can use our partner Sport Senn’s free ski storage facilities and receive 10% discount on ski rental.

FAMILY, FRIENDS, ACQUAINTANCES ETC. ARE NOT ALLOWED TO VISIT OUR APARTMENTS!